Privacy Policy

This Privacy Policy explains how Bayeaa may collect, use, disclose, store, and otherwise process personal information when you visit our website, contact us, request access, book a demo, use Bayeaa's services, or connect third-party services to Bayeaa. Please read this Policy to understand our practices.

We may collect the following categories of information, depending on how you interact with us:

If you use Bayeaa as a merchant, you may choose to submit or connect information about your own customers to the service, including information related to customer conversations, orders, products, shipping, transactions and collections, and connected sales or communication channels.

For this information, you generally determine why and how it is used for your business. Bayeaa processes this information in order to provide the service to you, subject to the applicable agreement between us and applicable law.

Where applicable, information may be used to:

Bayeaa may connect with or rely on third-party services chosen by a merchant or required to operate the service, such as Shopify, Meta services (including Facebook and Instagram), WhatsApp, shipping and courier providers, and hosting and infrastructure providers.

When an integration is used, information may be exchanged with the relevant third-party service to the extent necessary to perform the requested integration. Each third-party service operates under its own terms and privacy practices, which we encourage you to review.

If you connect or process customer data through a third-party integration, you are responsible for ensuring you have the appropriate rights, notices, permissions or lawful basis required for that data. Bayeaa is not responsible for the independent privacy practices of third-party platforms.

Our website may use cookies or similar technologies that are strictly necessary for it to function correctly. At present, our website does not use analytics, advertising or marketing cookies. If this changes, we will update this Policy and, where required by applicable law, provide an appropriate consent mechanism.

Third-party services that we or our customers connect to may also use cookies or similar technologies in accordance with their own policies.

We may share information, where reasonably necessary, with:

Bayeaa serves customers across the Middle East and beyond. Information may be processed or stored in countries other than your own, depending on the services, integrations and infrastructure used. Where required by applicable law, we handle such transfers in accordance with applicable data-protection requirements and appropriate safeguards.

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide the service, meet contractual or legal requirements, resolve disputes, maintain security, and enforce our agreements, subject to applicable law. Different categories of information may be retained for different periods.

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration or disclosure. However, no online service or method of transmission can be guaranteed to be completely secure.

Depending on applicable law, you may have rights such as the right to access, correct, delete or restrict the use of your personal information, object to certain processing, withdraw consent where processing relies on consent, and request portability of your data where applicable.

You can send requests to info@bayeaa.com. We may need to verify your identity before completing a request, and certain requests may be limited where permitted or required by applicable law.

Bayeaa is a business and ecommerce platform. Our service is not intended for children to independently create business accounts, and we do not knowingly collect personal information from children in a manner inconsistent with applicable law.

If you use Bayeaa as a merchant, you are responsible for:

We may update this Policy from time to time. The updated version will be posted on this page with a revised effective date. Where required by applicable law, we may provide additional notice of material changes.

Privacy and data questions: info@bayeaa.com